FAQ
Frequently Asked Questions
Welcome to HALVES. Here you will find answers to our most commonly asked questions. Should you have a question that is not addressed here, please do not hesitate to contact us.
Sustainability
What does 'sustainable luxury' mean to HALVES?
a
Where are your materials sourced from?
a
How should I care for my HALVES garments to ensure they last?
To extend the life of your garments, please refer to the care label on each individual garment or visit our upcoming 'Garment Care' guide.
Our Products
How do I find the right size?
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Will you be restocking sold-out items?
As part of our commitment to timeless fashion, we produce our collections in considered, limited quantities to avoid overproduction. While some of our core essentials may be restocked, many pieces are exclusive to the season. We invite you to join our mailing list to be the first to know about new arrivals and restocks.
Orders & Shipping
What countries do you ship to?
We are pleased to offer worldwide shipping. Shipping costs and delivery times will be calculated at checkout based on your location. Please note that international orders may be subject to local import duties and taxes.
How can I track my order?
Once your order has been dispatched from our HQ, you will receive a shipping confirmation email containing a tracking number and a link to the courier's website. Please allow up to 24 hours for the tracking information to become active.
Returns & Exchanges
What is your return policy?
For more detailed information, please review our full Returns Policy.
Do you offer exchanges?
a
